Terms and Conditions

WHO WE ARE The Agreement

The Agreement

These terms and conditions apply to a private individual (“you”), intending to do business on the CoinCut (“us”) website.
You must be the owner or the trustee of the money you are intending to transfer
You must be 18 years or older to use this service

Our Service

We strive to complete transactions as quickly as possible, however, we reserve the right to refuse accept any transaction without reason and without incurring liability to you for any resulting loss or damages incurred by you or any third party.

If you wish to enter into a transaction with CoinCut, you may do so by placing an transaction via the Order Form and depositing the correct amount of funds into the nominated bank account, using the reference provided. Until we receive confirmation from our bank that the funds have been deposited, the transaction is not considered open.

Once a transaction has been opened, you may not cancel or change the transaction.

You acknowledge that the price of bitcoin fluctuates and therefore we reserve the right to cancel or amend your transaction based on the following principles: If the CoinCut bitcoin price increases by more than 15% from the time you place your transaction to the time we come to process it, your transaction will be cancelled and your funds returned. If the CoinCut bitcoin price does not change by more than 15%, no changes will be made to your transaction.

You acknowledge that it is your responsibility to provide CoinCut with accurate bank details in transaction to return your funds if a refund is required. CoinCut will not be liable for any delay or loss of funds resulting in incorrect bank details being provided by the buyer.

While we strive to complete all transactions as quickly as possible, due to the nature of hosting a service on the internet, we are sometimes subject to outages which are out of our control. In the case of such an outage, we will do our very best to ensure proper service is resumed and transactions are processed as quickly as possible.


We reserve the right to refuse or cancel a transaction at our discretion.

We may ask you to provide documentation proving your identity. Failure to provide such documentation will result in your transactions being refused or cancelled.

You acknowledge that we only accept money via online bank transfers.

All payments must be cleared in full, including any transaction fees before we process your transaction.

In the event that your (bitcoin) funds are sent to the wrong bitcoin address as a result of a mistake by you, and we have acted in accordance with the information you have provided, we will be under no obligation to attempt to recover the funds and assume no liability on the loss.

In the event that you send your (money) funds to the wrong bank account as a result of a mistake by you, and the details listed on our site are accurate, we will be under no obligation to accept your transaction and we will not assume any liability for the loss.